Pre-Sale FAQs

What is the main advantage of buying templates at DocFormats.com?

The main advantage is the low cost involved. You receive a high-quality design in various document formats for a small price and within a short period of time.

How do I buy a template?

You can pay for your purchase via PayPal or any credit/debit card. After you have completed your payment, you can choose to download the template instantly or you get the template in your inbox.

What do I receive when I purchase a graphic product from DocFormats.com?

Once you complete your payment, you will get the instructions for downloading your template. Afterwards, you will get the product in your mailbox as well as the relevant instructions. The source files in the downloaded package may vary depending on the kind of graphic product you’ve bought.

Are these Files Editable?

The files offered at DocFormats.com are fully customizable and editable. You can edit and customize the files by altering the size, cropping, adding pictures, changing the fonts, text, colors and so on.

In what file formats graphic products are available?

The templates are accessible in Illustrator, iPages, InDesign, Keynotes, CorelDraw, Photoshop, Word, Publisher and Presentation, to mention but a few. Moreover, the business-focused files are available in Google Docs, PDF, iPages, Microsoft Excel, Word and Publisher.

What can I do and not do with the product(s) I purchase from DocFormats.com?

You can:

Alter them in any way you want according to your needs.
Use them in your personal or professional projects.

You cannot:

Redistribute or resell the templates as we do.
Claim exclusive or intellectual rights to any of the templates, customized or not. All the products are the intellectual property of the relevant websites and their owners.

Can I display these templates on any website?

You may use customized or edited versions of the designs purchased on any website. However, you need to note that our terms and conditions require you to disclose derived and edited documents purchased from DocFormats.com’. In case you want to use our templates in any other way, please let us know.

Is the license a one-time payment?

Yes, your payment for the template is a one-time charge without any extra/hidden costs. Once you’ve purchased the product, you can use it as many times as you want for the same platform. Please visit here for more information about our license policy.

What is refund policy for purchased product(s)?

If you receive a template that had corrupted file, product missing in zip or any other issue on our part, you are entitled to a full refund. Please visit here to obtain detailed information about our refund policy.

What if I don’t receive the template I purchased?

Although we have never experienced such a problem before, things can go awry. In such a case, please contact us for quick assistance.

Have another question?

For any other question, please feel free to contact us.